KMID : 1152020220060030103
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Journal of Korean Nursing Research 2022 Volume.6 No. 3 p.103 ~ p.115
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The communication educational needs analysis for improve communication ability: the case of psychiatric wards and emergency room nurse
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Oh Eun-Jung
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Abstract
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Purpose : This study used a descriptive investigative design to explore educational needs of communication the purpose of establishing communication education program for nurses in psychiatric wards and emergency room.
Method : A survey was conducted on 190 nurses working in psychiatric wards and emergency room located in J, K and I cities. The collected data were analyzed using descriptive statistics, independent t-test, One-way ANOVA and paired t-test with the SPSS/WIN 21.0 program. For the purpose of analyzing educational need of communication, we analyzed data through an importance-performance analysis and the Borich needs assessment.
Results : The average importance of the communication education of nurses in psychiatric wards and emergency room was 3.60¡¾0.36 out of 5, and the average communication ability was 3.47¡¾0.31 out of 5. A t-test on the difference between IPA and Borich needs assessment showed the highest educational need of communication in the categories of Goal settings, and ¡®Actively delivers own thoughts using body language and intonations¡¯.
Conclusion : This is needed to develop on communication education program that can strengthen ¡®Actively delivers own thoughts using body language and intonations¡¯ communication for nurses in psychiatric wards and emergency room. Our study findings can be used as basic to design a communication education program suitable for nurses in psychiatric wards and emergency room to meet the educational of communication.
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KEYWORD
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Communication, Needs assessment, Education, Nurses
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